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Personal data protection charter (RGPD)
WHAT IS THE VIS EXPRESS PROTECTION CHARTER?
1. Introduction
1.1 Why a personal data protection charter?
The purpose of this Personal Data Protection Charter is to inform you of all the processing related to the use of your Personal Data in the context of the General Data Protection Regulation (EU) 2016/679 (RGPD) and the French Data Protection Act of 6 January 1978. It concerns data collected by Vis Express / Visserie Service in the context of its B to B and B to C commercial activity, through written or telephone relations, competitions or via our website:
screw-express.com
We have tried to simplify this charter as much as possible in order to provide you with clear and transparent information on how your personal data is collected, processed and used.
1.2 Personal data is :
Any information that directly or indirectly identifies a natural person: name, postal or e-mail address, telephone number, IP address are examples of personal data.
2. What data do we collect?
2.1 When do we collect your personal data?
- 1. 1. when you browse our websites (cookies)
- 2. when you participate in a competition, online or at a trade fair
- 3. when you subscribe to one of our newsletters
- 4. during our commercial relations
2.2 Nature of the data collected:
The data collected may be your: title, surname, first name, address, postcode, town, country, telephone, email, age, date of birth, SIREN/SIRET number, VAT number, company name.
When you take part in our competitions or subscribe to our newsletters, you may also communicate to us the nature of your activity in relation to the products we sell. When you purchase products online or through our sales representatives: we collect information related to the amount and nature of the products purchased, information about your orders and invoices.
The fields mentioned in the collection forms with an asterisk are mandatory. You are free to choose whether or not to provide the personal data we request. Please note that your shopping or information experience will be enhanced if you agree to provide us with your data.
3. What do we do with your personal data?
In general, you will be informed of the processing that the data controller intends to do with your personal data.
The personal data collected during browsing is exclusively intended for the data controller and its subcontractors, in the context of the performance of services related to the use of the sites. The personal data collected during the games and newsletter registrations may be used to communicate information about the market, new products, promotions, etc. on our site to subscribers who have given us permission to do so. The personal data collected will not be shared with third parties outside the member companies such as Visserie Service and Sanitaire Service -
- The company Visserie Service located in Parcé-sur-Sarthe
- The company Sanitaire Service located in Parcé-sur-Sarthe.
Personal data will not be resold to external companies without the agreement of the owners of the data.
4. How long is the data kept?
Your personal data is kept for as long as necessary to fulfil the purpose for which it was collected. For example, when you purchase a product online or in-store, we retain the data related to your purchase, allowing us to perform the specific contract you agreed to, and we then retain the personal data for a period of time that allows us to process or respond to complaints, enquiries or requests for information related to the purchase.
Your data may also be retained so that we can continue to improve your Customer or User experience with us.
The data collected from you will be retained for the period necessary to fulfil the purposes described above, i.e. 3 years from the date of the end of the business relationship, i.e. the date of the last contact from the Customer.
Personal data concerning you may also be kept for a longer period of time in accordance with specific legal obligations or in view of the applicable legal limitation periods, for example
- 1 year for connection logs from the last connection ;
- 13 months for cookies from the time of their deposit on your computer or terminal;
- 13 months for bank details, if you have accepted the card payment system on one of our online sales sites or one of our commercial applications;
- 3 years for customer identification data (surname, first name, e-mail address, telephone number, etc.);
- 6 years for tax documents;
- 10 years for accounting documents;
- where applicable, for the duration of any disputes and until all legal remedies have been exhausted.
5. How to access and rectify your data?
You have the right to access, modify, rectify and delete your personal data at any time. This right can be exercised directly by registered mail with a copy of your identity card to Visserie Service at the following address Service Données Marketing Vis Express - Société Visserie Service - 72300 Parcé-sur-Sarthe - Cedex - France.
You may also send your request by e-mail, together with a copy of your identity card, to jerome@visserie-service.fr, specifying in the subject line of the message: "For the attention of the Vis Express Marketing Data Department".
The rights previously granted to you will expire upon your death. You have the right to set out instructions for the retention, deletion and disclosure of your personal data after your death by your successors in title.
Legitimate deletions or modifications of personal data will be made within 15 working days of receipt of the request.
6. How to delete your data?
In accordance with the European regulation n°2016/679, known as the General Data Protection Regulation, and the provisions of law n° 78-17 of 6 January 1978 as amended, known as the "Loi Informatique et Libertés", you can unsubscribe from the sending of advertising messages at any time by clicking on the unsubscribe link at the bottom of the advertisements sent by e-mail.
7. How can you oppose the dissemination of data?
It is specified that the personal data collected by our Sites or our actions will not be disseminated outside the companies Visserie Service and Sanitaire Service as defined in article 3.
You will be contacted to obtain your consent to dissemination if we are considering disseminating your personal data and you may then object to such dissemination. By default, and in the absence of your authorization, we will consider that you object to this dissemination.
If we agree to dissemination, you may object to future dissemination at any time thereafter using the procedure in Section 5.
8. What are the security and anti-fraud measures?
In order to secure the personal data collected on our sites and during our actions, we may request proof of identity.
Please also be aware of any fraudulent messages you may receive. In case of doubt, we invite you to connect to our websites to check the offers that are proposed to you.
9. How is your personal data used with social networks?
The Sites may use plug-ins from social networks, including Facebook, Youtube, Pinterest, Instagram, Linked In, Google+, Twitter etc (hereinafter and together the "Social Networks").
If you interact on the Sites by means of these plug-ins, for example by clicking on the "Like" or "Share" button, information related to your browsing of the Sites and your membership of these Social Networks will be transmitted, stored and processed on a server of the company operating the relevant Social Network and linked to your user account, according to its own terms of use.
If you do not want your personal information to be transmitted from the Sites to the Social Networks, we advise you in this case
- not to interact with these social networks by clicking on the plug-ins made available to you on the site.
- to deactivate your account on the social network in question before browsing our sites,
- to browse in "Private" mode via your browser.
10. How cookies are managed
1. Cookies used
What is a cookie?
A cookie is a small file saved on your computer's hard disk at the request of the server managing the visited website. It contains information on the navigation carried out on the pages of the site. The aim is to make it easier for the same person to use the site again and to navigate in an optimal way.
In concrete terms, how do cookies work?
On your computer, it is the browser (Internet Explorer, Firefox, Chrome, Safari, etc.) that manages the cookies. It is the browser that receives the order to save them from the server (the cookie principle is part of the HTTP protocol used for exchanges on the Web). It is the one that records them and it is also the one that allows them to be controlled, according to the wishes of the Internet user. It is possible to prevent cookies from being saved at all (but this will prevent access to many sites, or at least the use of their functions). Browsers allow you to find them, list them and even delete them. Even if you don't delete them, they will disappear because they have an expiry date, which can be several months or the "end of session", i.e. the moment you leave the site you were visiting.
2. Browser settings
You can allow or refuse the storage of cookies on your terminal with the appropriate settings in your browser. Here is how to set up the acceptance of cookies with the most commonly used browsers:
- For Internet ExplorerTM: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
- For SafariTM: https://support.apple.com/kb/ph21411?locale=fr_CA
- For ChromeTM: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- For FirefoxTM : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- For OperaTM : http://help.opera.com/Windows/10.20/fr/cookies.html
11. What kind of personalised advertising do we do?
Depending on your browsing data, your responses to our forms or your purchase history, email campaigns or paper advertising campaigns may be sent to you.
If you do not wish to receive this type of communication, do not fill in the forms, unsubscribe from our newsletters or ask to be removed from our mailing lists as explained in article 5.
Vous pouvez à tout moment gérer vos données par simple demande par email à rgpd@visserie-service.fr